How can we help?
How to setup email subscription preferences?
Last updated on October 15, 2020By default, all communications from Omise to you are sent to the email address which you provided during the account registration process. To ensure efficient communication between Omise and the different functions in your organization, you can set up email notification preferences in your dashboard.
There are 3 types of email communications we currently send out to merchants.
- Accounting: A summary of monthly receipts and invoices
- Disputes: Dispute notifications and the resolution process
- Links: Notification when a charge is paid successfully via Links. The same email will also be sent to the cardholder.
To add a new subscriber
- Log in to your dashboard
- Under “Email subscriptions” click “Add an email”
- Enter the email address you wish to receive notifications and select the preferred category(s)
- Click “Save”
To update or delete a subscriber
- Log in to your dashboard
- Under “Email subscriptions” click on the email address you wish to update or delete
- Select your preferred action
Can’t find your answer?
Get in touch with us and we’ll get back to you as soon as possible