The amount credited to the receiving account is the amount specified by the merchant in the transfer request, minus any refunds, chargebacks, and transfer fees, plus any payment fee refunds and adjustments (fractional adjustments).

For detailed calculation methods, please refer to the following explanations.

How to calculate the transfer amount

Transfer amount = total sales (refund + chargeback + transfer fee) + payment fee refund ± adjustment (fractional adjustment)

How to check each amount

Total sales

1.Log in to the dashboard and click Charge from the list on the left side.

2.Click on Advanced search.

3.Select Capture from Choose filter.

4.Select [Between Specified Values] and specify the date and time by counting backward from the date the transfer request was created to the holding period. If the default holding period is 21 days, the holding period is from the date the previous transfer request was created - 00:00 on the 21st to "the date the current transfer request was created - 23:59 on the 22nd.

Example: If the previous transfer request creation date was 7/22 and the current transfer request creation date is 8/22, specify the time period as 2022/7/1 00:00~2022/7/31 23:59.

5.Click Export and select Use current search results to export the file.

6.The total of the net column among the items in the exported file will be the sales total.

Chargebacks, refunds, payment fee refunds, and adjustments

1.Log in to the dashboard and click on Balance from the list on the left side.

2.Click on Advanced search.

3.Select Payment type from the Choose filter menu.

4.Select Date of transfer to balance from Choose filter on the second line.

5.Select [Between specified values] and specify the date and time of the previous transfer request to date and time of the current transfer request. If this is the first time you have created a transfer request, please specify the date and time you created this transfer from the date and time the first charge was incurred.

Example: If the previous transfer request was created on 7/22 08:05 and the current transfer request was created on 8/22 08:05, the period is specified as 2022/7/22 08:05~-2022/8/22 08:05.

6.After the date and time have been specified, select the following items as detailed conditions for the Payment Type. Please select and check each item to see if there is any pertinent history.

・refunds
・chargebacks (counter-establishment)
・payment fee refunds
・adjustments

7.If there is a relevant history, click Export and select Use current search results to export the file.

8.In each exported file, the total of amount is the sum of each item.

Note: Adjustments should be calculated by reworking the type to be positive for credit and negative for debit.

Bank Transfer Fee
Please click here to check the transfer fee.

（Example calculation）

What is Adjustment?

There may be a small difference between the total consumption tax on payment fees incurred at the time of each payment transaction and the total consumption tax on the total amount of payment fees aggregated on a daily basis. Adjustment (fractional adjustment) adjusts for the difference.。

If you have any questions about the calculation of the transfer amount, please contact us atsupport@opn.ooo from your registered e-mail address, indicating your Transfer ID.