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How do refunds work for installment payments?
Last updated on February 24, 2021
Note: Please be noted that, this feature is not available with Omise Japan.
Transactions that are paid in installments can be refunded. You can set up the refund via the dashboard or using the Refund API.
Will the interest fee be returned?
No. If you are looking to make a refund for an installment transaction which you, the merchant, absorb the interest, the deducted interest fee will not be returned.
On the other hand, if the interest fee is absorbed by the cardholder the card issuing bank will process the return. And depending on the bank's policy, the deducted interest fee may or may not be returned.
Can an installment transaction be partially refunded?
No. Installment transactions can only be fully refunded.
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