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How do I enable the live account?
Last updated on February 24, 2020By default, all accounts have access to our test mode. To get a live account and receive actual transactions, a few documents must be submitted online for approval.
Pre-requisites:
- An Omise account with a verified email
- A website that is ready and available online
- Communication of the refund policy to the customer in one of the following locations on your website:
- In the sequence of pages before final checkout, with a
click to accept
or other acknowledgement button, checkbox, or location for an electronic signature, or - On the checkout screen, near the submit or click to accept button.
Note: The disclosure must not be solely on a link to a separate web page.
Source: Card Acceptance Guidelines for Visa Merchants
- In the sequence of pages before final checkout, with a
- A copy of your registration documents ready for upload - in PDF, JPG, or PNG format. See below for a detailed list.
Required documents:
- Extract of Commercial Register (ACRA Bizfile less than 6-month old)
- Front page of your bank passbook or Bank Statement less than 3-month old
- Additional Permits/Licenses (if required)
Director/Eligible signatory
- Proof of identity
- Proof of address
- Proof of identity
Ultimate Beneficial Owners (For shareholders who hold more than 25% of the company’s shares)
- Proof of identity
- Proof of address
- Proof of identity
Steps:
- Sign-in to your account and click on the
Live dashboard
tab - Fill in the form and submit it for approval.
When uploading documents, you can click "save" to save a copy of your application to be completed at a later time. Our KYC team will only begin the review process once all the required documents have been uploaded, and the application has been "submitted".
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